Privacy Policy for Coastal Creamery

This Privacy Policy outlines the manner in which Coastal Creamery collects, uses, maintains, and discloses information collected from users ("User" or "Users") of the Coastal Creamery website ("Website"). This Privacy Policy applies to the Website and all products and services offered by Coastal Creamery.

Information Collection

Coastal Creamery may collect personal identification information from Users in various ways, including but not limited to when Users visit our Website, register on the Website, place an order, subscribe to the newsletter, respond to a survey, fill out a form, or interact with other activities, services, features, or resources available on our Website. Users may be asked for their name, email address, mailing address, phone number, and credit card information, where applicable. Users may, however, visit our Website anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Website-related activities.

Non-Personal Information

Coastal Creamery may collect non-personal identification information about Users whenever they interact with our Website. Non-personal identification information may include the browser name, the type of computer or device, and technical information about Users' means of connection to our Website, such as the operating system and the Internet service providers utilized and other similar information.

Web Browser Cookies

Our Website may use "cookies" to enhance User experience. Users' web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Website may not function properly.

How We Use Collected Information

Coastal Creamery may collect and use Users' personal information for the following purposes:

• To improve customer service: Information provided helps us respond to customer service requests and support needs more efficiently.

• To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Website.

• To process payments: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

• To send periodic emails: We may use the email address to send Users information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If Users decide to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website.

Sharing Your Personal Information

We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Changes to This Privacy Policy

Coastal Creamery has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

Your Acceptance of These Terms

By using this Website, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Website. Your continued use of the Website following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this Website, or your dealings with this Website, please contact us at:

Coastal Creamery [136 Commercial Street] [Portland, Maine, 04101] Phone: [207-536-1170]

This document was last updated on 12/20/2023